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Privacy Policy

Last Updated: February 12, 2024

Welcome to Find Creatives ("we," "our," or "us"). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

  1. Information We Collect

    1.1. Personal Information

    • Name and email address (for account registration and communication).
    • Business details (if you register as a service provider).
    • Profile image and additional service images.
    • Encrypted messages sent between users.

    1.3. Automatically Collected Information

    • IP address and device details (for security and analytics purposes).
    • Website usage data (collected via cookies and analytics tools).

  2. How We Use Your Information

    We use the information we collect for the following purposes:

    • To provide and personalize our services.
    • To allow users to register, create profiles, and list their businesses.
    • To facilitate encrypted messaging between users.
    • To monitor and improve our website and services.
    • To comply with legal obligations and prevent fraud or misuse.

  3. How We Store and Protect Your Information

    • Personal information is securely stored on our servers and protected against unauthorized access.
    • Private messages are encrypted before being stored in the database.
    • We use industry-standard security measures, but no system is 100% secure. Users are responsible for keeping their accounts secure.

  4. Sharing of Information

    4.1. Third-Party Services

    We may share necessary data with third-party service providers to facilitate our services, such as:

    • Cloud storage and database services (e.g., Supabase).
    • Analytics tools (e.g., Google Analytics).

    4.2. Legal and Compliance Requirements

    We may disclose user data if required by Australian law, court orders, or law enforcement agencies.

  5. Cookies and Tracking Technologies

    • We use cookies and similar technologies to improve user experience and collect analytics data.
    • Users can disable cookies in their browser settings, but some features may not function properly.

  6. User Rights and Control Over Data

    • Users can request access to, update, or delete their personal data by contacting us at hello@findcreatives.com.au.
    • Users may also delete their accounts through their account settings.

  7. Data Retention

    • We retain user data as long as necessary to provide our services.
    • If an account is deleted, we may retain certain data for legal or security purposes.

  8. Children's Privacy

    • Find Creatives is not intended for users under 18 years old.
    • If we discover that we have collected data from a minor without consent, we will delete it immediately.

  9. Changes to This Privacy Policy

    • We may update this Privacy Policy from time to time.
    • Any significant changes will be communicated via email or a notice on our website.
    • Continued use of Find Creatives after updates means you accept the revised policy.

  10. Contact Information

    For any questions or concerns regarding this Privacy Policy, please contact us:

    Find Creatives

    📧 Email: hello@findcreatives.com.au

    🌐 Website: findcreatives.com.au